Shipping Policy
Shipping Policy
At Eleonor Dallas, we are committed to providing our customers across the United States with a smooth and transparent shopping experience. We offer free shipping on all U.S. orders.
Shipping Area
This shipping policy applies to orders delivered within the United States.
Delivery Times
Estimated delivery times are as follows:
Order cutoff time: 5:00 PM CT (Central Time). Orders placed after this time will begin processing on the next business day, which may extend the estimated delivery time by one business day.
Processing time: 5–6 business days (Monday through Friday). Once your order has been processed, it will be handed over to one of our trusted shipping partners.
Transit time: 7–10 business days (Monday through Friday).
Shipping Carriers
For deliveries within the United States, we work with trusted carriers, including:
- USPS
- Other trusted delivery partners
Shipping Costs
Free Shipping: All orders within the United States qualify for free standard shipping, with no minimum purchase required.
Delivery Issues
If you experience any issues with your delivery, such as an unexpected delay or a missing package, please contact our customer support team as soon as possible. We’ll be happy to assist you and help ensure your order reaches you safely.
Order Tracking
Once your order has shipped, you’ll receive an email containing your tracking number. You can use it to follow the progress of your delivery through our Track Your Order page.
Contact Information
Email: info@eleonordallas.com