Privacy Policy

Ya bro, adaptei a privacy policy toda para Eleonor Dallas / US English, mantendo a estrutura e conteúdo base da política da Perla/Shopify, mas limpando a tradução e tirando referências à Perla. Markdown colado

Eu deixava apenas [DATA SHARING OPT-OUT LINK] como placeholder até teres a URL final dessa página na Eleonor Dallas.

Privacy Policy

Last updated: October 3, 2026

Eleonor Dallas operates this store and website, including all related information, content, features, tools, products, and services offered to you, the customer, in order to provide a curated shopping experience (the “Services”).

Eleonor Dallas is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and how your personal information is collected, used, and disclosed.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:

  • Contact information, including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, including credit card or debit card details, payment information, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.
  • Account information, including your username, password, security questions, preferences, and account settings.
  • Transaction information, including products you view, add to your cart, save, purchase, return, exchange, or cancel, as well as your previous transactions.
  • Communications with us, including information you provide when contacting us, such as when submitting a customer service request.
  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information, including information about how and when you access, browse, or interact with the Services.

These categories reflect the types of information described in the original policy. Markdown colado

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, place an order, contact us, or otherwise provide information to us.
  • Automatically through the Services, including information collected from your device when you use our Services or visit our website, including through cookies and similar technologies.
  • From our service providers, including companies that provide technology, payment processing, shipping, analytics, customer service, or other services on our behalf.
  • From our business partners and other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use personal information to provide the Services, fulfill our contractual obligations to you, process payments, manage orders, remember preferences and products you may be interested in, send account and order notifications, process purchases, returns, exchanges, and other transactions, manage customer accounts, arrange shipping, facilitate returns and exchanges, enable reviews, and provide a more personalized shopping experience.

We may also use your information to improve the performance, functionality, and relevance of the Services.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including sending marketing communications by email, text message, or mail where permitted.

We may also use personal information to display advertisements for products or services through our Services or other websites, including advertising based on products you have viewed, purchased, or added to your cart.

Security and Fraud Prevention

We use personal information to authenticate accounts, provide a safe shopping and checkout experience, detect and investigate suspected fraudulent, illegal, harmful, or malicious activity, protect our customers and Services, and maintain the security of our systems.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other account access information with anyone.

Communicating With You

We use personal information to provide customer support, respond to inquiries and requests, provide our Services effectively, and maintain our relationship with you.

Legal Purposes

We may use personal information to comply with applicable laws, regulations, court orders, legal processes, or valid requests from government or law enforcement authorities.

We may also use information to investigate or respond to actual or potential disputes, legal claims, litigation, or violations of our terms and policies.

These purposes follow the same categories described in the source policy. Markdown colado

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes consistent with this Privacy Policy.

These circumstances may include:

  • Shopify, service providers, and vendors that perform services on our behalf, including IT management, payment processing, analytics, customer service, cloud storage, fulfillment, order management, and shipping.
  • Business and marketing partners that help us provide marketing services and display advertising.
  • Third parties when you direct us, request us, or otherwise consent to the disclosure of your information, such as when using social media widgets, login integrations, or delivery services.
  • Affiliates or companies within our corporate group, where applicable.
  • Parties involved in a business transaction, such as a merger, acquisition, restructuring, sale, or insolvency proceeding.
  • Government authorities, courts, regulators, or other parties where disclosure is required to comply with applicable law, enforce our Terms of Service, protect our rights, or protect the rights and safety of customers and others.

We may use Shopify features that support personalized advertising based on activity across different merchants and websites.

Depending on where you live, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising or similar purposes.

You may exercise applicable rights here:

[DATA SHARING OPT-OUT LINK]

The original policy similarly provides for disclosures to Shopify, service providers, marketing partners, affiliates, and parties involved in legal or corporate transactions. Markdown colado

Our Relationship With Shopify

The Services are hosted by Shopify.

Shopify collects and processes certain personal information regarding your access to and use of the Services in order to provide and improve Shopify services and our store.

Information you submit through the Services may be transmitted to and shared with Shopify and other service providers, including providers located in countries other than the country where you live.

We may also use advanced Shopify features that use information derived from your interactions with our store, other merchants, and Shopify itself.

In some circumstances, Shopify may act independently in determining how certain personal information is processed.

For additional information regarding Shopify’s use of personal information and the rights that may be available to you, please review the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

You may also access Shopify’s privacy portal at:

https://privacy.shopify.com/

This relationship with Shopify is expressly described in the original policy. Markdown colado

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by Eleonor Dallas, we recommend reviewing that website’s privacy practices, security policies, and terms.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.

Information you share in public or semi-public areas, including third-party social media platforms, may be visible to other users and may be used by third parties without restriction.

The inclusion of a third-party link does not necessarily mean that Eleonor Dallas endorses that website, platform, its content, or its operator.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age required by applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the information provided below so that you may request deletion of the information.

As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share,” as those terms may be defined under applicable privacy laws, personal information belonging to individuals under the age of 16.

Security and Retention of Your Information

Please understand that no security system is completely secure or infallible, and we cannot guarantee absolute security.

Information transmitted over the internet may also not be fully secure during transmission.

We recommend that you do not use unsecured channels to send sensitive or confidential information.

The length of time we retain personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights relating to your personal information.

These rights are not absolute and may apply only in certain circumstances.

Right to Access

You may have the right to request access to personal information that we maintain about you.

Right to Delete

You may have the right to request that we delete certain personal information we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive a copy of personal information we maintain about you and, in certain circumstances, request that it be transferred to another party.

Communication Preferences

We may send promotional emails to you where permitted.

You may unsubscribe from promotional communications at any time by using the unsubscribe link included in our emails.

Even after opting out of promotional emails, we may continue to send non-promotional messages relating to your account, purchases, orders, customer service inquiries, or transactions.

These rights mirror the access, deletion, correction, portability, and communication-preference rights set out in the original policy. Markdown colado

Additional Rights for EEA and UK Residents

If you live in the European Economic Area (“EEA”) or the United Kingdom, you may have additional rights under applicable law, including:

  • Right to object to or restrict processing: You may have the right to ask us to stop or restrict certain processing of your personal information.
  • Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing performed before consent was withdrawn.

You may exercise applicable rights through the mechanisms made available through the Services or by contacting us using the details below.

For information regarding personal information processed by Shopify, you may also visit:

https://privacy.shopify.com/

We will not discriminate against you for exercising your privacy rights.

We may need to verify your identity before processing certain requests, as permitted or required by law.

Where permitted, you may also appoint an authorized agent to submit a request on your behalf.

We may require documentation confirming that the agent has authority to act for you and may also ask you to verify your identity directly with us.

We will respond to valid requests within the timeframe required by applicable law.

Complaints

If you have a concern or complaint regarding how we handle your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to appeal a decision we make regarding a privacy request or to submit a complaint to your local privacy or data protection authority.

For residents of the EEA, information about local data protection authorities is available through the European Data Protection Board.

The source policy also provides this complaint mechanism. Markdown colado

International Transfers

Your personal information may be transferred, stored, or processed outside the country in which you live.

Where required by applicable law, we use recognized legal mechanisms for international data transfers.

If personal information is transferred outside the EEA or United Kingdom, these mechanisms may include the European Commission’s Standard Contractual Clauses (“SCCs”), the applicable UK transfer mechanism, or transfers to countries recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

When we update this Privacy Policy, we will publish the revised version on this website and update the “Last updated” date.

Where required by applicable law, we will also provide appropriate notice of material changes.

This follows the update mechanism in the original policy. Markdown colado

Contact Us

If you have questions about this Privacy Policy, would like to exercise a privacy right, or need assistance regarding your personal information, please contact us at:

Eleonor Dallas
Email: info@eleonordallas.com